What a year it’s been, you wouldn’t believe it if you read it in a novel!
As a small business, we completely rely on and depend upon the Royal Mail to get our orders out on time, so we thought it might be helpful to share this information with you as it’s going to affect us all!
THE STRIKE HAS BEEN CONFIRMED
The Communication Workers Union (CWU) has called on its members who collect, sort and deliver the post to take strike action on the following dates:
Friday 26th August 2022
Wednesday 31st August 2022
Thursday 8th September 2022
Friday 9th September 2022
Royal Mail knows this action is likely to cause significant disruption to many of us, especially independent businesses with orders to fulfil and customer expectations to live up to, they have promised to work hard to get their services back to normal as quickly as possible.
WHAT DOES THIS MEAN?
Royal Mail will attempt to deliver as many Special Delivery Guaranteed parcels as possible during strike days. However, they’ve said they can’t guarantee delivery by 9am or 1pm the next day as they normally would. Instead, they are making changes to their delivery guarantee for items posted from Thursday 25th August, up to and including items sent on Thursday 1st September. Customers won’t be able to claim for delays during this period. They are also expecting delays to some Tracked 24 items during strike action due to the significantly reduced resources they have available.
Royal Mail will not be delivering letters (with exception of Special Delivery ones) on the days that the strike is taking place. Other items posted the day before, during strike action or on the days afterwards may well be subject to delay.
Frustratingly we have had to plan ahead and make the decision to not send orders between these dates, as the post will just sit in post and sorting offices and in depots which could be damaged or lost.
As the majority of our sent items are letters, this means we are concerned about dropping off all our bags at our local post office.
WHEN WILL SERVICES GET BACK TO NORMAL AFTER THE STRIKE?
Royal Mail will be keen to get services back to normal as quickly as possible. They’ve said they will be drafting in extra resources and doing what they can to free up capacity to help with that. Collections and deliveries will resume the day after the strike action finishes.